Denied Insurance Because of A Medical Coding Error in Her MIB Report – Video
Consumer Reports Health’s Cover America Tour realized the impact of the Medical Information Bureau (MIB) when they visited Sheila (above) in Gulfport, Miss., the day after her 50th birthday.
When she attempted to apply for health insurance, Sheila was surprised when she was rejected for an individual health insurance policy by three different companies. She was even more shocked when she learned why: Her record with MIB listed her as having a history of Chronic Obstructive Pulmonary Disease (COPD). Sheila does suffer from asthma, but COPD is supposed to be used to indicate more severe diseases of the lungs, such as emphysema or severe bronchitis. No company would insure her with this damaging mark on her record.
Sheila eventually traced the problem to a coding disparity at her doctor’s office. She says letters and phone calls to both her doctor and MIB have been to no avail, and the problem remains uncorrected on her record, effectively blocking her from obtaining individual health coverage. Unable to obtain health insurance coverage because of this medical coding error on her MIB report, Sheila has been forced to exhaust her 401(k) savings to pay out of pocket for healthcare costs.
Watch Sheila’s story and, before you apply for insurance or pay another monthly premium, make sure you request a copy of your medical report file from the Medical Information Bureau (MIB).





